About Us

Who We Are

We are a Pan-African Telecoms Systems Integrator and Engineering Services Provider, specialized in designing, implementing, and managing of Coverage Enhance Solutions for Mobile Network Operators (MNO) and their end-users.

Vision Wireless was founded in 2009, at the foot of Mount Fako, Buea, Republic of Cameroon, following the founder’s desire to seek lasting solutions to network challenges faced by mobile end-users who were unable to make calls due to poor coverage or quality issues, post deployment of MNOs’ base stations.

Vision Wireless was therefore incorporated to cater for these end-users who most often could not be listened to by the MNOs as they found it difficult to accommodate or resolve individual complaints from every end-user.

We have since then progressed from resolving complaints from end users only, to collaborating with these MNOs in addressing the complaints of their customers and by so doing, improving on their revenue. These MNOs have also recently been under immense pressure from the Regulatory Authorities to meet the Universal Service Obligations (USO) which constituted part of their commitments to the Telecoms Authority in their license agreement. According to the USO, all MNOs are obliged to ensure that citizens within the territory where they operate, have minimum and satisfactory services and at affordable rates.

Aware of all these prevailing challenges which result to loss of revenue for the MNOs and frustration on the part of the end-users who are unable to make calls due to poor coverage, we have positioned ourselves as the partner of choice committed to ensuring seamless and ubiquitous network services to all.

 

Our Mission & Vision

Mission

We aim to constantly seek better ways of improving the communication experience of mobile end-users by providing cost effective and innovative coverage and capacity solutions.

 

Vision

To stand out as one of the key players in the provision of Coverage Enhancement Solutions to any community where we serve

Core Value

In an ever-changing industry such as the telecoms, guiding us as we go about our daily activities is a set of values which we all pledge to adhere.

Customer Centric

Bearing in mind that the very essence of doing business is keeping your customer satisfaction, we will start our day by ensuring that our customers are at the center of all our daily plans. It is all about keeping them happy.

Flexibility

When dealing with our clients, we are never stiff with ideas so long as our values are not compromised in the process.

Innovation and Excellence

The telecoms being the most dynamic of all industries nowadays, we constantly seek better ways of serving our client by investing on training and development of our people and processes.

Transparency

We commit to be as open as possible to all stakeholders of our business: our clients, the regulatory authorities, our communities and our shareholders.

Commitment

We are unconditionally committed to every project or process we embark to ensure agreed upon KPIs are achieved.

Our Commitment

At Vision Wireless Limited, we are keen to become one of the pioneer indigenous Engineering Companies that will be recognized for its excellence in offering engineering solutions in the industries compared to those offered by some of the renowned multi-nationals.

Quality Delivery

We do not cut corners in the delivery of our services. We rigorously follow industry standards and practices and ensure our solution meets your expectations.

100% Refund Policy

If we fail to deliver due to some technical or environmental difficulty, we will refund you 100%. There are no hidden processing fees, and we will remain as transparent as possible in the process.

Warranty & On-going Support

Our products all come with a 1-year warranty when installed and commissioned by our engineers. We focus on service over products and spare no effort in ensuring you derive value from your investment. We achieve this by offering 24/7 support.

Testimonials

See what people are saying about us
Excellent service

“Excellent IT service provider. The team contacted me quickly and dealt with my issue promptly & professionally. I can highly recommend this company.”

Karen Lynn
Founder @ Company
Totally reliable IT service

“I signed up with IT solutions with some trepidation as I had previously been many relying on an American-based but this company

Dianne Russell
Marketing Expert
Best company ever

“I have been looking for a good on line PC support company for some time &found it paid for a one hour remote session which cleaned .”

Marvin McKinney
College Student
Best company ever

“I have been looking for a good on line PC support company for some time &found it paid for a one hour remote session which cleaned .”

Marvin McKinney
College Student

Health & Safety, Environment & Quality Policies

Health & Safety

The Management of Vision Wireless Limited is committed to putting in place all measures necessary for the protection of all workers, sub-contractors, visitors and members of the public in realizing their daily activities.
 
In order to realize this commitment, we shall determinedly provide a healthy and safe workplace by respecting and adhering to industry standards and complying with occupational health and safety regulations

Environment

We acknowledge and recogniz the importance of environmental protection and will comply with all environmental regulations, legislations and international standards in place to protect the environment. We shall co-operate and maintain a positive relationship with all regulatory authorities with respect to environmental protection.

Quality

Providing quality services is important to us because we value our customers. We shall provide our customers with products and services which meet or exceed their prospects.
To realize the above we have created a Quality Management System which provides a medium for measuring and improving our performance.

Our Clients

CIDRZ
Silverlands
DRAKE AND GORHAM
ECOTILL FARMS
ISECURE
KAMANA ESTATE
LIVESTOCK
KAMANO SEED
NEWGROWCO
REPROGRAPHICS

Our Partners

MTN
AIRTEL
ZAMTEL