We are a Pan-African Telecoms Systems Integrator and Engineering Services Provider, specialized in designing, implementing, and managing of Coverage Enhance Solutions for Mobile Network Operators (MNO) and their end-users.
Vision Wireless was founded in 2009, at the foot of Mount Fako, Buea, Republic of Cameroon, following the founder’s desire to seek lasting solutions to network challenges faced by mobile end-users who were unable to make calls due to poor coverage or quality issues, post deployment of MNOs’ base stations.
Vision Wireless was therefore incorporated to cater for these end-users who most often could not be listened to by the MNOs as they found it difficult to accommodate or resolve individual complaints from every end-user.
We have since then progressed from resolving complaints from end users only, to collaborating with these MNOs in addressing the complaints of their customers and by so doing, improving on their revenue. These MNOs have also recently been under immense pressure from the Regulatory Authorities to meet the Universal Service Obligations (USO) which constituted part of their commitments to the Telecoms Authority in their license agreement. According to the USO, all MNOs are obliged to ensure that citizens within the territory where they operate, have minimum and satisfactory services and at affordable rates.
Aware of all these prevailing challenges which result to loss of revenue for the MNOs and frustration on the part of the end-users who are unable to make calls due to poor coverage, we have positioned ourselves as the partner of choice committed to ensuring seamless and ubiquitous network services to all.
We aim to constantly seek better ways of improving the communication experience of mobile end-users by providing cost effective and innovative coverage and capacity solutions.
To stand out as one of the key players in the provision of Coverage Enhancement Solutions to any community where we serve
In an ever-changing industry such as the telecoms, guiding us as we go about our daily activities is a set of values which we all pledge to adhere.
Bearing in mind that the very essence of doing business is keeping your customer satisfaction, we will start our day by ensuring that our customers are at the center of all our daily plans. It is all about keeping them happy.
When dealing with our clients, we are never stiff with ideas so long as our values are not compromised in the process.
The telecoms being the most dynamic of all industries nowadays, we constantly seek better ways of serving our client by investing on training and development of our people and processes.
We commit to be as open as possible to all stakeholders of our business: our clients, the regulatory authorities, our communities and our shareholders.
We are unconditionally committed to every project or process we embark to ensure agreed upon KPIs are achieved.
At Vision Wireless Limited, we are keen to become one of the pioneer indigenous Engineering Companies that will be recognized for its excellence in offering engineering solutions in the industries compared to those offered by some of the renowned multi-nationals.
We do not cut corners in the delivery of our services. We rigorously follow industry standards and practices and ensure our solution meets your expectations.
If we fail to deliver due to some technical or environmental difficulty, we will refund you 100%. There are no hidden processing fees, and we will remain as transparent as possible in the process.
Our products all come with a 1-year warranty when installed and commissioned by our engineers. We focus on service over products and spare no effort in ensuring you derive value from your investment. We achieve this by offering 24/7 support.
“Excellent IT service provider. The team contacted me quickly and dealt with my issue promptly & professionally. I can highly recommend this company.”
“I signed up with IT solutions with some trepidation as I had previously been many relying on an American-based but this company
“I have been looking for a good on line PC support company for some time &found it paid for a one hour remote session which cleaned .”
“I have been looking for a good on line PC support company for some time &found it paid for a one hour remote session which cleaned .”
We acknowledge and recogniz the importance of environmental protection and will comply with all environmental regulations, legislations and international standards in place to protect the environment. We shall co-operate and maintain a positive relationship with all regulatory authorities with respect to environmental protection.