This is the very first stage of our intervention as part of a solution to our client’s complaint. Together with the operator, we visit our client’s site to gather preliminary information as well as well as establish the facts which will be analysed thereafter. The main objectives of this exercise are:
Design And Commercial Proposal
Based on the information gathered during surveys, a technical design / proposal is made with a simulation of what is expected (KPIs) after our solution is implemented. This technical and commercial proposal is submitted to our client for appreciation and eventual validation for implementation.
Implementation & Commissioning
The designed solution is implemented and commissioned as per the proposal submitted to the client. This is the most important stage and here we ensure that no stone is left unturned in providing.
After Sales Support
To ensure that the Total Cost of Ownership of our solutions are maintained to minimal levels, we will ensure that post installation and commissioning, we offer 24/7 maintenance support. This will create a lasting bond between us and our clients and gives them the peace of mind they need.